Apple’s big decision, now customer support will not be available on X and Youtube, know the whole matter


Apple to Stop Customer Support for X and YouTube: Recently, a news has come out which shows that Apple is preparing to end customer support for micro blogging platform X and online video streaming platform YouTube within a short time. According to reports, this support will end in the month of October. For your information, let us tell you that all big companies provide customer support service on social media sites. Appleā€™s customer support is also similar.


Apple provides customer support service through direct messaging on the micro-blogging platform X. Apple has given this information on the Apple Support Community Forum. According to the information revealed, after the closure of the customer support service on the social site, an automatic message will be sent to the users, in which a link to the help center page of the site will be given.


MacRumors gave the information: This information was first given by MacRumors. According to the information that has come out, the shutdown of the service can start from October 1. The information that has come out quoting media reports also shows that Apple is encouraging its employees for phone-based chat support. However, the employees are also angry with this decision taken by Apple.


Employees not being allowed: The information that has come to the fore has revealed that the company is not even allowing employees to switch to another chat-based support role, unless they have a medical problem.


Support service was started in 2016: In the report that has been presented, it has also been told that the company will also provide training to the employees for phone-based helper roles and this process is expected to be completed by the month of November.

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